Speak Italian, Spanish, Portuguese or French? SouthWestern in Łódz is looking for you

SouthWestern BPS Poland in Łódz is currently looking for a number of multilingual customer service specialists. The job offers are for their offices at the Green Horizon Building on Pomorska.

south_western_bps_poland_in_lodz

SouthWesternin Łódz is looking for Italian, Spanish, Portuguese and French speakers for their multinational customer services department at their office in Łódz.

* Customers service in required languages
* Responsible for inbound calls relating to the client’s product i.e.
– be able to answer all customer queries relating to the product
– be able to operate the client’s database system to set up new customer accounts or update existing accounts as necessary
* Processing client/customer queries
* Providing administrative support for the Contact Centre, as and when required. This to include, general administrative duties, invoicing, processing, data entry etc
* Dealing in a professional manner with all clients/customers
* Manage client SLA’s and KPI
* Working to tight deadlines

Interested candidates should send their application to anna.rozanska@southwestern.ie

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