SouthWestern BPS Poland in Łódz is currently looking for a number of multilingual customer service specialists. The job offers are for their offices at the Green Horizon Building on Pomorska.
SouthWesternin Łódz is looking for Italian, Spanish, Portuguese and French speakers for their multinational customer services department at their office in Łódz.
* Customers service in required languages
* Responsible for inbound calls relating to the client’s product i.e.
– be able to answer all customer queries relating to the product
– be able to operate the client’s database system to set up new customer accounts or update existing accounts as necessary
* Processing client/customer queries
* Providing administrative support for the Contact Centre, as and when required. This to include, general administrative duties, invoicing, processing, data entry etc
* Dealing in a professional manner with all clients/customers
* Manage client SLA’s and KPI
* Working to tight deadlines
Interested candidates should send their application to firstname.lastname@example.org